Accessibility Statement

Last updated 15 September 2026

We want everyone to be able to use this website, including people who use a screen reader, a keyboard, zoom or a slow connection.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We have not yet had an independent accessibility audit, so we do not claim that every page meets this standard.

India has proposed rules on accessible websites under the Rights of Persons with Disabilities Act 2016. When those rules are final, we will review this statement against them.

What we have done

Colour contrast: our text and background colours are checked against the WCAG AA contrast levels by automatic tests.
Keyboard: you can reach every link, button and form field with a keyboard. A "Skip to content" link lets you jump past the menu, and a clear outline shows where you are.
Works without JavaScript: every page, the menu and the forms work with JavaScript turned off. The only script adds your country's phone code to the form, as a shortcut.
Forms: every field has a visible label. Error messages appear next to the field. On the patient enquiry form, they are also linked to the field for screen readers.
Structure: pages use headings in order, tables have captions and headers, and images have text descriptions.
Light pages: the website loads no videos, trackers or scripts from other companies, so it works on slower connections.

Known limits

The website is in English only. Our team can speak with you in: English, Hindi.
We have not yet had the website tested by people who use screen readers.
On the hospital partnership form, error messages are not yet linked to their fields for screen readers.
Documents that hospitals send you, such as quotes, may not be accessible. Ask the hospital or us for help reading them.

Tell us about a problem

If you find something hard to use, or need information in another format, write to care@indiamedicalcart.com. Please tell us the page address and what went wrong. We will reply and help you get the information another way.

If you are unhappy with our reply, use our grievance redressal process.